Language Access and Cross-Cultural Healthcare:

How Do Your Providers Rate?

What: FREE National Webinar Sponsored by M&N Language Services, LLC

When: July 22, 2020 12:00 noon CST, 60 minutes with Q&A

Speaker: David B. Hunt, J.D., President and CEO, Critical Measures

Program Description:

Virtually all U.S. hospitals have formal, written policies regarding language access. But what are providers actually doing behind the scenes? To what extent do their practice behaviors match national standards prescribed by federal and state law? Are they practicing in accord with Joint Commission and other clinical best practice standards?

In this webinar we will explore:

  1. Three demographic megatrends impacting the U.S. (Race, Immigration, Language)
  2. Three implications of these trends for American hospitals and physicians in terms of providing cross-cultural medical care:
    1. Racial and ethnic disparities
    2. Language Access for Limited English Proficient and Deaf and Hard of Hearing patients
    3. Global Medicine
  3. How effectively are U.S. hospitals and providers delivering language access services and cross-cultural patient care?

Critical Measures will share some original research from our national database containing thousands of provider responses to our Provider Cross-Cultural Medical Assessment.

  1. What can hospitals and providers do to improve the effectiveness of cross-cultural healthcare?


About Our Speaker

David Hunt, J.D., is the President and CEO of Critical Measures and one of the nation’s foremost experts on cross-cultural medicine and the law of language access. Critical Measures was selected by the AHA as their national consultant to the #123forEquity Program to reduce racial and ethnic disparities in hospital care and also by the national Blue Cross Blue Shield Association as their national consultant on cultural competence. He has delivered keynote addresses on the law of language access for the ABA and regularly conducts Language Access Audits for leading US hospital systems.